Credit Connect
Credit Profile Assistance & Administration
Helping You Understand, Manage and Improve Your Credit Profile.
Credit Connect, a division of DEO Group, provides administrative assistance to individuals seeking support with credit profile matters. We help clients understand their credit information, identify matters requiring attention and navigate the relevant processes with creditors and credit bureaus.
Our aim is to make credit-related administration easier to understand and manage.
How We Can Assist
We offer assistance with a range of credit profile matters, including:
- Credit Profile Reviews: Assistance with understanding information reflected on your credit profile.
- Debt Review Assistance: Administrative assistance with enquiries and processes relating to debt review status, subject to applicable requirements.
- Judgements: Assistance with understanding judgement listings and identifying the relevant steps and documentation required.
- Prescription Enquiries: Assistance with reviewing potentially prescribed accounts and directing clients through the appropriate legal or creditor processes.
- Default Listings: Assistance with queries relating to default information reflected on credit bureau records.
- Credit Bureau Disputes: Administrative support with preparing and submitting disputes where information may be incorrect, outdated or incomplete.
- Creditor Correspondence: Assistance with communication and follow-ups relating to credit profile matters.
- Ongoing Administration: Support with tracking enquiries, documentation and progress updates.
Our Process
1. Initial Enquiry
Contact us and explain the credit profile matter you need assistance with.
2. Information Gathering
We guide you on the relevant documents and information required to assess your enquiry.
3. Review and Administration
We assist with identifying the appropriate administrative steps and communicating with relevant parties where authorised.
4. Follow-Up and Updates
We provide updates on the progress of your matter and advise you of any further information required.
Why Choose Credit Connect?
- Personalised administrative assistance.
- Clear guidance on credit profile enquiries.
- Support with relevant documentation and correspondence.
- Assistance with following up on submitted enquiries.
- Ongoing administration through our service arrangement.
Our Service Fee
R99 per month for 24 months.
Our administration service is structured as a 24-month payment arrangement, subject to the applicable service agreement and terms.
Please contact us for details about the scope of assistance, payment arrangements and applicable requirements.
Important Information
Credit Connect is an administrative assistance service and is not a registered debt counselling service. We do not guarantee the removal of accurate and legally valid credit information, judgements, defaults or debt review listings. Any correction, removal or update is subject to applicable legislation, verification and the relevant creditor or credit bureau processes.
Take the First Step Towards Understanding Your Credit Profile
You don’t have to navigate credit-related administration alone. Let Credit Connect help you understand the process and identify the appropriate next steps.
Email: creditconnect@deogroup.co.za
Website: www.deogroup.co.za